Who We Are
Ouru Super Stores Ltd was incorporated in the Republic of Kenya on 8th April 2004, with a sales revenue of around 2 billion million as per the audited annual & financial reports of Year 2004.
This company was essentially an offshoot of Ouru Discount Center Ltd.
Ouru Discount Center Ltd as the mother company, also incorporated in the Republic of Kenya, was founded in 1991 by, among others, the MD of Ouru Superstores Ltd, Mr Ken N. Mogaka. The mother company, upon incorporation, commenced wholesale and retail business in down town Kisii in 1991.
Upon formation then in 2004, Ouru Super Stores limited has grown by leaps and bounds wherein our core business area is the wholesale and distribution of Consumer Goods and General Hardware materials from leading manufacturers in Kenya.
Our catchment area is mainly in the South-western parts of Kenya, covering, but not limited to, the counties of Kisii, Nyamira, Migori, Homa-Bay and Bomet.
In the growth of Ouru Superstores Ltd, diversification has come in the form of investments in real estate. It was in view of this that a subsidiary company named Ouru RealtorsLtd was formed. The latter company is mandated to oversee the operations of the real estate arm of investments.
Ouru Superstores Ltd has her offices located in Ouru Complex Building, Upper Ground Flr, Moi Avenue, Kisii Town.
This address is ideal for ease of access by our clients and other guests. The back lane thereof provides ample space for loading and off-loading of merchandise.
To become the leading distributor of consumer goods and general hardware in South-western Kenya, offering superior and outstanding value at lowest of prices.
To consistently deliver on time, quality products to our customers and at the same time enabling them sustain a competitive edge in their localities.
Our Core Values
CUSTOMER CARE BLUE PRINT
We have an elaborate customer care blue print which enables us to consolidate all our efforts towards prime customer care.
Our core business revolves around the determination of the need of consumer goods by the wholesalers and retailers in our catchment area of South-western Kenya region and identification of suitable manufacturers to supply such goods which meet those needs. We then bridge the gap between the manufacturers and wholesalers or retailers by stocking and or supplying them with the requisite products. Ouru Super Stores Ltd represents carefully selected manufacturers whose goods and services meet or surpass international consumer goods standards both in health and safety, design, environmental considerations and due care for consumer wellbeing. Apart from supplying goods to our customers, we also offer them transportation services to ensure fast and efficient delivery of their merchandise.
Ouru Superstores Ltd has in its focus the aspect of social responsibility. This emanates from our desire to benefit the community and the environment that we operate in, through active contribution to enrich the lives of our people and win integrity. In the course of time, we have engaged in several initiatives to fulfil our commitment to good corporate citizenship through:
Since its inception in 2004, Ouru Superstores Ltd has experienced exponential and steady growth to become the leading distributor of consumer goods & General Hardware in South-western Kenya. We pride in a strong capital base that includes ownership of a fleet of over fifty HGVs in active service, three commercial buildings in the CBD of Kisii Town
and employ a staff of over 500 men and women, in the capacities of full time and casual employment, serving up to over 5000 wholesalers in the region.
The key manufacturers that we represent on distributorship include, but not limited to:
Key Success Factors
The success of our business is largely a result of superior products and high standards of customer service, extra attention to detail throughout our operation, appropriate pricing, heavy investment in qualified personnel and our vast experience in the industry.
Ouru has experienced tremendous growth in the past several years. Company turnover in 2004 was 1.1 billion. By 2012 turnover had reached 5.2 billion, The growth seen over the years has not come easy, but through hard work and dedication of all staff members and by the support of our business partners listed above, the commercial banks, among others.